Privacy Policy
This privacy policy explains how Lingo Bridge processes personal data in connection with its language courses, tutoring services, website use, and related administrative activities.
Privacy Contact
Use the contact details below for privacy questions, rights requests, or policy-related correspondence.
How We Use Data
We use personal data to answer inquiries, screen starting levels, match learners to groups and timetables, confirm course terms, manage enrolment, deliver scheduled lessons, organise guided practice, prepare progress summaries, handle payments, maintain records, support online sessions, and meet legal and security obligations.
Service Providers
We may share personal data with service providers that support hosting, communications, scheduling, payment processing, analytics, and online lesson delivery. These parties act on our instructions or under their own legal responsibilities, and they are expected to use the data only for the services they provide.
Legal Disclosures
We may disclose personal data where required to comply with law, court orders, lawful requests from public authorities, or to protect rights, safety, and security. We may also share information to establish, exercise, or defend legal claims.
Data We Collect
We may process identification and contact details, course inquiry information, level screening responses, enrolment and timetable details, payment and billing records, attendance and progress information, and technical data such as device, browser, and usage logs. Where online lessons are used, we may also process information needed to arrange the session and support the required platform setup.
How We Collect Data
We collect data when you submit an inquiry, complete level screening, confirm course terms, enrol, attend lessons, request support, or use our contact channels. We also receive data from payment processing, scheduling tools, and website analytics or security systems where these are in use.
Cookie Categories
We may use essential cookies to support core site functions, preference cookies to remember basic settings, and analytics cookies to understand how the site is used. If online lesson tools are enabled, related session cookies may be used to maintain the connection and support the service.
Cookie Controls
You may block or delete cookies through your browser, and you may need to repeat those settings on each device or browser. Some cookies are necessary for the site to function, while others support performance, preferences, or analytics. Disabling certain cookies may affect booking, form submission, or session stability.
Your Rights
Depending on your location and the applicable law, you may have rights to access your data, correct inaccurate information, request deletion, object to certain processing, and ask for restriction or portability in appropriate cases. Where processing is based on consent, you may withdraw that consent for future processing.
How to Make a Request
To protect privacy and security, we may ask for information needed to verify your identity and understand the scope of your request. We will respond within the period required by applicable law and may decline a request where legal exceptions apply.
Data Retention
We keep personal data only for as long as needed to manage inquiries, enrolment, course delivery, accounting, dispute handling, and legal compliance. When data is no longer required, we delete it, anonymise it, or archive it where retention is still necessary under law or for legitimate business records.
Policy Updates
If we make material changes, we will update the policy text on the site and may provide additional notice where appropriate. The revised version applies from its stated effective date.
GDPR Overview
We act as a data controller for personal data processed through the website and related course administration. Processing is based on consent where required, on contract performance for enrolment and course delivery, on legal obligations, and on legitimate interests such as site security, service administration, and limited internal record keeping.
GDPR Rights
Where GDPR applies, you may request access, rectification, erasure, restriction, objection, and data portability, and you may withdraw consent where processing relies on consent. You may also raise concerns about how your data is handled, subject to the limits and conditions set by law.